Tony Conigliaro is one of the world's most inventive bartenders and mixologists, whose unique approach to flavour and customer service has re-defined the cocktail industry. His influence has been so far-reaching that the likes of Heston Blumenthal have described him as "a revolutionary".
Key to his approach is finding inspiration from outside traditional bar tending. For example, he has studied with Michelin-starred chefs and food scientists to understand the chemistry behind how flavour works and how technology can be used to intensify its effects. He has also worked extensively with artists, architects and designers to explore aesthetic concepts that can be implemented in his drinks and the design of his award-winning bars.
But the end goal is always the same: making sure that every element of the customer's journey, from arrival to goodbye, is carefully choreographed and flawlessly executed so that they have a consistently outstanding experience.
In 2007, Tony founded the Drink Factory - a group of pioneering drinks researchers - to put into practice his ideas and continue pushing the boundaries of what's possible with flavour. At their laboratory in east London, they create the ingredients and precisely-balanced recipes that make up the extraordinary menus at their world-renowned and award-winning bars: 69 Colebrooke Row, Bar Termini Soho, Bar Termini Centrale, and Untitled.
In 2012, Tony published Drinks: unravelling the mysteries of flavour and aroma in drink (Ebury Press), which won America's prestigious James Beard Award for Beverage.
Tony's talks inspire and fascinate audiences as they're drawn into the colourful world of drink and flavour.
But they also carry powerful insights for businesses looking to remain dynamic and ahead of the competition:
How can Tony's unique approach to customer experience help your business improve the way it engages with its customers?
How can you instil a creative mindset into your everyday work?
How can you look at old problems in new ways?
How do you maintain the highest levels of excellence?
What are the benefits and pitfalls of using new technologies?
In addition to representing Tony for his speaking engagements, VBQ Speakers is delighted to be partnering with the Drink Factory to offer you a variety of additional world-class services to enhance your event.
"We had a really great time – exceeded everyone’s expectations. He was brilliant, as were the rest of the team. Everyone really enjoyed themselves, learned a lot, and got happily merry! Would definitely recommend you guys to anyone." --- leading London-based Branding Agency on their master class experience
What's the key to great customer experience? Lessons from one of the world's leading bartenders - VBQ Speakers blog, November 2017
"Five minutes with...Tony Conigliaro" - VBQ Speakers blog, September 2017
“Visionaries 2017” – The Daily Telegraph
“The Art Of Cocktail Making With Tony Conigliaro” – Luxury London
“Cocktail King Tony Conigliaro Expands His Empire” – FT How To Spend It Magazine