Ron Kaufman keynote speaker
Ron Kaufman keynote speaker

Ron Kaufman

Expert on service culture

Speaker Themes

  • Transforming the Customer
  • Leading with Service in Turbulent Times
  • Increasing Sales with Unbelievable Service
  • Capturing the Power of an Uplifting
    Service Culture
  • Serving Better, Caring More, Loving Life

Travels from



Ron Kaufman is the world’s leading educator for uplifting service performance and building service cultures. He helps leaders, teams, and organizations learn how to serve better, care more, and generate new value in the world.

Rated one of the “Top 25 Who’s Hot” speakers by Speaker magazine, Ron presents insights and best practices from working with clients worldwide for thirty years. His energetic online and on-stage presentations and workshops have inspired millions.

Ron is author of the New York Times bestseller, “Uplifting Service! The Proven Path to Delighting Your Customers, Colleagues and Everyone Else You Meet” and 14 other books on service, business and inspiration.

Ron’s unique approaches to learning and leadership have been featured in the New York Times, the Wall Street Journal, frequently online and on TV. For many years, GlobalGurus has ranked Ron the #1 Customer Service Guru in the world.

He is founder of a worldwide education and consulting company that enables large and small organizations to delight customers, improve performance, distinguish brands, and build Uplifting Service cultures. In 2020, GlobalGurus ranked Uplifting Service the #1 Customer Service Development Program in the world.

Ron moved to Asia in 1990 to help Singapore Airlines and the government of Singapore create and launch a national service quality training organisation.

He is a graduate of Brown University, an avid scuba diver, a founding member of Asia Professional Speakers, and was inducted into the Ultimate Frisbee Hall of Fame for spreading the sport’s “Spirit of the Game” worldwide.

An inspiring keynote speaker who raises the energy and enthusiasm in any room, Ron’s keynotes share a new perspective on service, provide a grounding in the Uplifting Service philosophy, and generate excitement about and commitment to service excellence.

For more information on Ron Kaufman’s speaking topics, availability and fees, contact


Through his keynotes speeches, interactive workshops and training presentations, Ron inspires his audiences to reach new levels of excellence in their service cultures.

An energetic speaker, attendees come away with a deeper understanding of service excellence and a new dedication to serving better on every level – in business, in their personal lives, and in their communities.

Ron will full customise his presentations to your industry and business goals, so that it is relevant and impactful for your audience.

All keynotes and presentations can be delivered live or virtually, from Ron’s sophisticated broadcast studio. The studio is equipped with state-of-the-art recording equipment, professional sets, lighting, and backgrounds, hard-wired fiberoptic internet, and multiple internet and computer backups. Video and sound quality are crystal clear, and the backup systems ensure that there will be no interruptions to your program.

Contact us about Ron Kaufman